سياسة الخصوصية

General Introduction

Welcome to the Hogga App. We are committed to protecting your personal data and providing a secure user experience. This Privacy Policy explains how we collect, use, protect, and share your personal information when using our application or website.

Hogga is an interactive legal platform connecting clients (users) with licensed lawyers and legal consultants (service providers) to facilitate consultations, manage lawsuits, and engage in real-time communication.

Information We Collect

To provide our services effectively, we collect the following types of information:

1. Client (User) Account Data:

• Full name, email address, and phone number for registration and authentication.
• Profile picture and approximate geographical location (to suggest nearby lawyers).

2. Lawyer (Provider) Credentials:

• Name, professional qualifications, license verification number, and fields of expertise.
• Official practice licenses and verification documents required for account approval.

3. Cases & Consultations Data:

• Case descriptions, legal inquiries, files, and documents uploaded by the user to receive legal advice.
• Proposals, financial agreements, and booking history.

4. Chat Room Communication Data:

The app provides secure chat rooms for direct contact between clients and lawyers. We store text messages, audio recordings (voice notes), images, and documents sent within chat sessions to verify service quality and secure users' rights.

App Permissions

The app requires the following device permissions to operate correctly:

How We Use Your Data

We process the collected data for the following purposes:

• Facilitating matching and communication between clients and lawyers.
• Securing and archiving chat logs, voice notes, and media files.
• Verifying lawyer credentials and practicing status before account activation.
• Processing safe online payments via secure gateways (like Thawani payment portal).
• Sending critical updates and notifications about case requests.

Data Security

We implement strict administrative and technical security measures to safeguard your personal data against unauthorized access, loss, or alteration. All data is transmitted over secure HTTPS protocol and stored on secure cloud servers.

We never sell or distribute your personal details to third-party advertisers or marketers.

Account and Data Deletion

You have the right to request access to, edit, or delete your account at any time. Upon deletion, your personal information is permanently removed from our active servers, keeping only transaction records required for audit compliance under local regulations.

To request data deletion, use the "Delete Account" option in settings, or contact us at our email below.

Contact Us

If you have any questions or queries regarding this privacy policy, please contact us at:

Support Email: support@hogga.om

Phone / WhatsApp: +968 90000000